Author Archives: Taufiq

How to Upgrade or Downgrade the Firmware of MOBITEK Q25 4G Modem

Steps

  1. Run “QFlash v5.1”.
  2. Select the COM port number of “Quectel USB DM Port” (must use the USB port because serial port does not have “Quectel USB DM Port”).

  3. Set Baud Rate to 460800.
  4. Load Firmware Files.

  5. Upgrade firmware.

  6. Unplug the USB cable and plug it back. Use “AT+CMGR” or “ATI” to check the firmware version.

 

Download QFlash version 5.1

 

QFlash version 5.1 User’s Guide

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How to Schedule Win 10 PC to Sleep and Wake-Up

Conclusion

  1. “psshutdown.exe” and “wosb.exe” are working — can sleep,  wake up and stay awake. For each setting refer to:-
    • psshutdown.exe Setting in Task Scheduler
    • wosb.exe Setting
  2. “Put PC to Sleep” (rundll32.exe powrprof.dll,SetSuspendState 0,1,0)  and “wosb.exe”  are NOT working — it can sleep but cannot wake-up.
  3. “psshutdown.exe” and “Wake-Up from Sleep” (Windows Task Scheduler) are NOT working — it can sleep, wake-up but after 5 minutes will return to sleep, it cannot stay awake.
  4. Method mentioned in https://www.howtogeek.com/204742/how-to-make-any-computer-boot-up-or-shut-down-on-a-schedule/  (rundll32.exe powrprof.dll,SetSuspendState 0,1,0)  is not working in Windows 10 PC to sleep. Once it is slept, it cannot be woke-up.
  5. Method mentioned in https://www.howtogeek.com/119028/how-to-make-your-pc-wake-from-sleep-automatically/ is not able to wake-up Windows 10 PC.

 

psshutdown.exe Setting in Task Scheduler

Download the “Sleep using psshutdown.exe” task here …

 

The argument is –d -t 0 -accepteula

 

wosb.exe Setting

Download the  wosb.exe setting here ….   

Place “wosb.exe” in “C:\Users\mobitek1\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup” so that the program can autorun whenever the PC is rebooted.

 

Test Result

DATE DID HPC-8300 SLEEP AT 10 PM using psshutdown.exe? (Y/N) DID HPC-8300 WAKE UP AT 8:30 AM using wosb.exe? (Y/N)
Example of Task Scheduler successfully put PC to sleep.

Example of wosb.exe successfully wake up PC.

9-Dec Y

Y

10-Dec Y

Y

13-Dec Y

Y

14-Dec Y

Y

15-Dec Y

Y

16-Dec Y

Y

17-Dec Y

Y

 

How to Filter Event Viewer and Save it as a Custom View

Create 2 custom views for “Kernel Power” and “Power-Troubleshooter”.

  1. Select “Filter Current Log …”.
  2. Select “Kernel-Power”
  3. Select “Save Filter to Custom View …”
  4. Save the custom view as “Kernel-Power”
  5. Repeat it for “Power-Troubleshooter”

Control Panel for SMS Engine — Enterprise Edition version 3.3 is Released

List of  Fixes in Version 3.3

  • Replace the “Unhandled exception …” error message with “My SQL Connector … is not installed.” message;
  • Remove imports statement Imports MySql.Data.MySqlClient and replace the DIM statements to solve “MSSQL” problem;
  • Separate ”Try…Catch” for MSSQL and MySQL to solve the Problem — MSSQL triggers warning message that MySQL Connector is not installed.

 

Download

Existing customers of MobiGATE with valid warranty period or with valid annual support programme could download version 3.3 from here …

If you wish to subscribe to annual support programme for your MobiGATE, please contact us.

 

More Information

MobiGATE SMS Engine — Enterprise Edition version 8.5 is Released

Version 8.5: has fixed the issue — service takes a very long time, 10 minutes or more, to completely stop when 32 modems are enabled.

Version 8.4: has fixed USSD bug.

Version 8.3: has fixed engine will only process records in “outbox” table having “msg_type = T, U or D”; fixed engine will avoid/prevent sending the same message twice by setting the “sent_status” first then calling API to send out SMS; fixed engine will follow the queue size rule set by user in <QUEUE_SIZE>.

Version 8.2: has fixed bug — Engine will flag the “send_status = I”.

Version 8.0: revised SQL script of MS SQL.

MOBITEK SMS Engine is able to work in Windows Server 2003 / 2008 / 2012 / 2016, 32 bit and 64 bit

MOBITEK® SMS Engine — Enterprise Edition

 

More Information

Chilkat Mail ActiveX version 9.4 Does Not Support GMail and Yahoo Mail Server

CONCLUSION

  1. Chilkat Mail ActiveX version 9.4 does not support GMail and Yahoo Mail with or without SSL connection.
  2. Chilkat Mail ActiveX version 9.4 supports mail server of mobitek.my with or without SSL connection.

 

TEST​

TEST OBJECTIVE TESTING METHODOLOGY TEST RESULT
Can MOBITEK SMS360 connect to GMail mail server via POP3 with SSL? GOOGLE SETTINGS

 

SMS360 Setting

No e-mail was converted to SMS.

Can MOBITEK SMS360 connect to GMail mail server via POP3 without SSL? GOOGLE SETTINGS

 

SMS360 Setting

No e-mail was converted to SMS.

Can MOBITEK SMS360 connect to Yahoo mail server via POP3 with SSL? SMS360 Setting

No e-mail was converted to SMS.

Can MOBITEK SMS360 connect to Yahoo mail server via POP3 without SSL? SMS360 Setting

No e-mail was converted to SMS.

Can MOBITEK SMS360 connect to info@mobitek.my mail server via POP3 with SSL? SMS360 Setting

E-mail was converted to SMS.

Can MOBITEK SMS360 connect to  info@mobitek.my mail server via POP3 without SSL? SMS360 Setting

E-mail was converted to SMS.

 

Please provide these information:-

  1. What is the version of Chilkat API used? Give s.c.

How to Reset or Reboot MOBITEK S80 Modem on an Interval

  1. The reset command “AT+WRST” can be issued in either hyper terminal or QCOM.
  2. When MOBITEK S80 modem is reset/reboot:-
    • the state of QCOM as follows:-
      • “Close Port” button turn to “Open Port”
      • “Send Command” and “Run” buttons are greyed out
      • No command can be send out
    • the state of Red LED status as follows:-
      • stop blinking
      • turn off
      • turn on
      • blinking
      • all the above completed in less than 10 seconds
    • SMS Engine — Enterprise Edition is able to re-initialize the modem

 

TEST RESULT

TEST OBJECTIVE TESTING METHODOLOGY TEST RESULT
Can MOBITEK S80 support schedule reboot? E.g. reboot on 1 p.m. every day? Not applicable
Can MOBITEK S80 reboot every 3 minutes? AT+WRST?

+WRST: 0

OK
AT+WRST=1,”000:03″

OK
AT+WRST?

+WRST: 1,”000:03″,”000:03″

OK

The reset is set to start at “15:46”. By right the port will disconnect at:

  • 15:49
  • 15:52
  • 15:55

The state of QCOM when the modem disconnect:

  • “Close Port” button turn to “Open Port”
  • “Send Command” and “Run” buttons are greyed out
  • No command can be send out

At “15:49” the port closed (below s.c. is taken around 1 minute late).

Open the port again at “15:51”. At “15:52” the port closed (below s.c. is taken around 1 minute late).

Can SMS Engine — Ent. Ed. re-initialise MOBITEK S80 Modem after modem is reset?
  1. Stop the service/engine
  2. Use hyper terminal instead of QCOM ( because during remote support, you will use hyper terminal)
  3. Set the modem to reset every 3 or 5 minutes (AT+WRST=1,”000:03″)
  4. Start the service/enigne
  5. Check the log file, it should show that “GSM modem not connected” every 3 minutes then follow by “Modem ID 1 initialized”.

Not sure how frequent the engine will check for the modem’s connection. The reset duration happen in less than 10 seconds. Probably it missed the checking:

  • between 17:10 – 17:19
    • status missing at 17:13
    • status missing at 17:16
  • between 17:19 – 17:28
    • status missing at 17:22
    • status missing at 17:25

The last 3 “initialized” status show the disconnect interval are 3 minutes.

When modem is reset, what is the status of LED?
  1. Open Hyper Terminal, enter AT+WRST=1,”000:03″ command
  2. Start the engine
  3. Monitor LED status
Red LED status when the modem reset (less than 10 seconds):

  • stop blinking
  • turn off
  • turn on
  • blinking

 

AT+WRST

AT+WRST only has the <MODE>,<DELAY>,<REMAINTIME>:

Issued: AT+WRST=1,"000:03"

Response: +WRST: 1,"000:03","000:03"

  • 1 = enable reset
  • “000:03” = reset every 3 minutes interval
  • “000:03” = countdown for the next reset (3 minutes). this countdown is still active even the port is disconnected.

Means:

  • AT+WRST is not able to do schedule reboot as we can’t specify the schedule time for the reset
  • AT+WRST is able to reset at any interval, i.e.: every 3 minutes
  • need to connect to the port again after every reset
  • the reset setting is always saved in the module even after every reconnection unless “AT+WRST=0” is issued